Visit Baltimore Kiosks, Customer HD Experience

mobiManage designed a customer HD experience with six 55″ Samsung Touchscreens, motion sensor technology, and key touchpoint mapping feature. We had the opportunity to work on this tourism project featuring one of the most iconic tourism centers in the US– Baltimore!

We installed touchscreens throughout the property, including full motion sensor technology that reacts to each visitor. As each person walks by our installation, instant interactive maps and the hottest Baltimore tourist attractions near the visitor center appear.

Project duration – 2 months

Visit Baltimore is able to extend customized content, video, and mapping directly through the mobi Platform, allowing centralized controls and marketing tools to easily make changes and updates.

Our solution allowed a complete interactive integrated technology that helped Visit Baltimore build on key attributes to increase visitor engagement, drive technology, and bring in new ways to use the space to drive revenue.

This project involved technical coordination between our marketing and executive team, plus the combined efforts of Visit Baltimore tourism center.

  • Custom interface and branding
  • Interactive custom mapping
  • Integrated CRM for auto updates
  • Coupons and Deals
  • Itinerary Builders
  • Easy custom share and information text and email

The Visit Baltimore interactive touchscreens is comprised of some pretty impressive hardware. In total, there are six 55” interactive touchscreens with interactive motion sensors. The screens are running 4K UHD graphics and 700 nits for 24/7, long-term usage within the visitor center.